St Lucian replaces Royer-Jno Baptiste as Digicel Dominica CEO
A telecoms veteran -Shervin Bruno- who originally hails from St Lucia, has been announced as the new Chief Executive Officer (CEO) for Digicel’s Dominica operation, replacing the first female and Dominican-national ever to be appointed in the role Nikima Royer-Jno Baptiste.
His appointment follows news made by the company that Royer- Jno Baptiste as of February 1, 2022, was being transferred to Digicel’s St. Lucia operations.
Bruno who joined the Dominica team in 2017 in the aftermath of the devastation caused by Hurricane Maria and was instrumental in the recovery and upgrade of the mobile network in his role as project manager, has been with the Digicel family for over 16 years in a variety of technical, engineering and project management roles in several markets in the Eastern Caribbean.
He was then promoted to Head of Business, a role in which he was instrumental in winning a 15-year deal with the Government of Dominica to rebuild and manage its ICT infrastructure and services – moving them into the 21st century and positioning them at the forefront of the global knowledge economy.
Most recently, he has focused on delivering operational efficiencies and customer experience excellence while driving continued growth year on year and building the team for success.
Commenting on his appointment as CEO of Digicel Dominica, Shervin said; “Dominica has a special place in my heart and I am honoured to be given the opportunity to lead the talented and dedicated team here. With our suite of apps delivering 1440 minutes of digital engagement, we have already caught the imagination of our customers so our focus now is on maintaining and building that engagement as they lean into their digital lives.”
St. Lucian national replaces Nikima Royer-Jno Baptiste as Digicel Dominica CEO Dominica News Online